Thank you for your feedback and congrats on your exciting pull! We sometimes receive products from our suppliers that have endured rough handling during transit. While this can result in minor exterior damage, rest assured, the contents are typically unaffected.
We also apologize for the recent shipping delays due to unusual congestion in the California mail system. We truly appreciate your understanding and patience.
We understand that any damage, even if superficial, can be disappointing. Please contact our support team, and we'd be happy to issue you a partial refund for the damaged box. Your experience and satisfaction are our top priorities.
Thank you for choosing us ♡